Refund & Exchange Policy
At BiNKi, we want you to be happy with your purchase.If something isn’t right, we’re here to help.
Eligibility for Return or Exchange
We accept returns or exchanges only for items that meet all the following criteria:
-
The item has a defect.
-
The item is unused, unwashed, and in its original condition.
-
The item is in its original packaging.
-
The item was purchased within the last 7 days.
-
The item is not marked as "final sale".
-
The item was not part of an international order.
❗️Please inspect your item as soon as it arrives.
Returns that do not meet these conditions will not be accepted.
Final Sale Items
All items purchased under the “Sale Items” section are final sale and not eligible for return or exchange.
International Orders
Due to high shipping costs, international orders are not eligible for return or exchange under any circumstances.
Return Process
Once your return is received and confirmed to meet our criteria, your return or exchange will be processed promptly.
If you have any questions or need help,
please contact our customer service team at @Binki_Thailand